Tag Archives: CONC

FCA consults on consumer credit staff incentives

FCA is consulting on how consumer credit firms should manage the risks inherent in staff remuneration and performance management.  It has previously issued guidance covering firms in different sectors within SYSC 19, but there is no current equivalent for consumer credit firms. FCA has carried out a thematic review of 98 firms and found evidence of […]

FCA publishes arrears management review

FCA has published its thematic review report on early arrears management in unsecured lending. The report sets out how the FCA conducted the review, its findings and, where relevant, how firms are currently meeting the relevant rules and guidance. Key findings include the following: For customers showing signs of financial difficulty, the FCA found that […]