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Category - Current Accounts

FCA publishes complaints figures for H2 2019

The FCA has today published the complaints figures for regulated firms for the second half of 2019. The data showed an increase in complaints from 4.29m in the first half of 2019 to 6.02m in the second half of 2019. In...

FCA: Overdraft Pricing Request

The FCA has written to firms today  requesting details about how they have reached their overdraft prices and the measures firms have put in place to protect consumers.  In particular the FCA is asking all firms to...

Complaint levels fall

FCA’s data for complaints against regulated firms for H2 2018 show that complaints decreased by 5%, with PPI complaints falling by 8% – although PPI still accounted for 40% of all complaints. In part this...