Following the Financial Services Culture Board’s report on inclusion, the Financial Ombudsman Service (FOS) has recently published its diversity, inclusion and well being report 2021 which highlights the ‘commendable efforts’ and ‘obvious progress at creating a diverse workforce’ throughout ‘every level of the organisation.’
The key findings were:
- Women make up 55% of FOS’s workforce, 57% of the board and executive, and 46% of senior managers
- 35% of people are from ethnic minority backgrounds, 29% of the board and executive, and 15% of the senior managers
- 50% – their target for women in senior management
- 20% – their target for senior managers from ethnic minority backgrounds.