FCA has added some questions to its FAQs on its new general insurance pricing practices Q&As. The new questions relate to incentives. These include clarification that sending out paperwork that results in tacit renewal is an insurance distribution activity – and that this will be the case even where the physical actions involved in renewal are delegated to a third party (even if these are delegated back up to the insurer). The questions also address application to cash back sites and PCWs, and how incentive should be reflected.