FIN.

FCA fines CMC for cold calling

The FCA has fined claims management company, Crosfill & Archer Claims Limited, £110,000 for unsolicited telemarketing calls to people who had registered not to receive this type of sales call. In such cases, the firm either had no evidence the recipients had consented to receive the calls or it was unable to confirm what consent had been obtained on customer data purchased from third party data providers.

Lucy Hadrill