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CMA publishes PPI breach letter

CMA has written to Cardif Pinnacle about two breaches of the PPI order. The breaches mean that nearly 5,000 customers have been receiving inaccurate Annual Reviews since 2012, an 4 customers received annual reviews that stated a level of cover at 1p rather than £10,000. The firm has apologised to all customers and offered premium refunds.

Emma Radmore