On 16 June, the PSR and FCA set out its plans to work with the industry and develop shared solutions to deliver appropriate and sustainable access to cash that meet consumers’ needs, including responding to changing needs over time.
As a result it established four industry working groups in relation to consumer and SME needs, access to branch services, access to cash withdrawals and digital transition. On 3 December 2020, the FCA and PSR published its Terms of Reference in relation to:
- Working Group 1: Consumer and SME Needs
- Working Group 2: Access to Branch Services
- Working Group 3: Access to Cash Withdrawals
- Working Group 4: Digital Transition