FCA has published forms and guidance for firms that need to submit data for the new Directory of certain individuals working for financial services firms.
The guidance explains what FCA considers to be “customer engagement roles” and which it does not. It says customer engagement roles are the current FCA controlled functions of client dealing and functions that require qualifications, and also sole trader or appointed representative dealing with clients for which qualifications are required.
Banks, building societies, credit unions and insurance companies can start submitting data from 9 September and must do so by 9 March 2020. All other firms can start on 9 December and must complete their entries by 9 December 2020. Ongoing, firms must submit any changes within 7 days of the change occurring.