FCA publishes research note on credit card users’ debt

The FCA has published a note that summarises research conducted as part of the FCA Credit Card Market Study into helping credit card users who are only making the minimum payments increase the rate at which they repay their debt.

In particular, the research describes the effectiveness (or otherwise) of a series of experiments designed to increase the repayments from those customers who are consistently making only their minimum payments.

The results of these experiments will be used by the FCA to design more effective interventions.


Roseyna Jahangir