FCA updates consumer credit information sheets

FCA has now updated its information sheets consumer credit firms should use when notifying customers that they are in arrears or default. The site now contains new sheets that will be effective from 14 April. Until then firms must use the current sheets. FCA warns any firm that downloaded the sheets originally intended to take effect from 18 January that they should not use these, as they contained a mistake, and FCA removed them from its site.

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