FOS consults on plan and budget

FOS is consulting on its plan and budget for the year ahead. It expects record numbers of PPI complaints, with a steady level of complaints in the banking, insurance and investment sectors. It plans to keep the case fees the same as for the past 5 years – so there is a £550 fee per case for any case over 25 cases for a firm, as well as freezing its compulsory jurisdiction levy. It asks for any comment by 31 January 2017.


Emma Radmore