FIN.

FCA speaks on the ageing population

Linda Woodall has spoken at an event to launch FCA’s Occasional Paper on the ageing population. FCA has for some years been aware that the financial services needs of older consumers are generally not being met. Not all older consumers are disadvantaged and not all have the same needs. But, while there is no “one-size-fits-all” solution, FCA has found some common issues and access barriers that could be addressed. It thinks firms could to more to support older consumers in terms of product design, how consumers engage with the products and how  firms engage with the consumers.

FCA is pleased that industry has already started to take steps to address these issues, and will review progress in 3-5 years.

 

Emma Radmore